Last updated: July 24, 2026
These Terms of Service ("Terms") govern your use of nobugpest.com and the SMS and email communications sent by No Bug Pest Control, Inc. ("No Bug," "we," "us"). By using the website or by opting in to our communications, you agree to these Terms. If you do not agree, do not use the website or our communications.
No Bug provides pest control services to multifamily apartment buildings, property managers, building owners, supers, and tenants in New York City — primarily the Bronx and Brooklyn. We are licensed by the New York State Department of Environmental Conservation (NYS DEC Certification # C0899591) and operate under all applicable state and federal regulations.
Pest control services are provided to property managers and building owners under separate written service agreements that describe scope, pricing, billing, and operational terms. These Terms are not a service agreement and do not by themselves create any obligation by No Bug to perform services. The terms of any active service agreement control the commercial relationship and prevail over these Terms in case of conflict.
You may use the website for legitimate purposes — to learn about No Bug, request service, send building information, or contact us. You agree not to:
No Bug offers optional SMS notifications related to pest control service. SMS consent is entirely voluntary and is not required to receive pest control service, create an account, or complete any transaction. You may decline SMS and still receive full service from No Bug.
No Bug operates two separate, optional SMS programs. Neither is required to receive pest control service, create an account, or complete any transaction. You may decline either or both and receive identical service.
Sign-up: https://nobugpest.com/sms-signup.html. On that page, "Email only" is the default option. You can submit the form on that default, without any SMS consent, and receive full service and all service updates by email. Selecting it does not establish new SMS consent and does not revoke consent you have already given — to stop texts you already receive, reply STOP to any message. To receive texts you must separately select "Email + SMS" and actively check a consent checkbox that is unchecked by default. Messages cover work orders, scheduled and recurring service, tech arrivals, service completions, schedule changes, and access coordination. Frequency varies with active service; typically 1–6 messages per month.
Sign-up: https://nobugpest.com/tenant-alerts.html, reached directly or by scanning the QR code on the service notice posted in your building. You enter your name, building address, apartment, and mobile number, and actively check a consent checkbox that is unchecked by default. Building Service Alerts are not yet live. When they launch, we will send one confirmation text; alerts will begin only if you reply YES from that phone. If you do nothing, or never reply, you receive no alerts. Messages cover service-day reminders, preparation and post-treatment instructions including safety information, schedule changes, missed-visit and access notices, and follow-up questions about whether the problem is resolved. You may reply to these messages. Typically 1–5 messages per scheduled service. You must be at least 18 and the subscriber or customary user of the number you provide.
Message frequency varies based on active service. Message and data rates may apply, depending on your mobile plan. No Bug does not charge you for SMS messages.
Reply STOP to any message at any time to unsubscribe. You will receive one confirmation message and no further SMS from No Bug. A STOP reply to either program stops both. We treat any STOP as a request to end all No Bug text messages to that number, across both programs and both sending numbers.
If you want messages again later, it takes two steps: reply START to the number you stopped, then complete the signup form again. START alone lifts the block but does not re-establish consent; signing up alone cannot deliver while the block is in place.
Reply HELP for help, or contact [email protected] or (551) 265-1725.
Mobile carriers are not liable for delayed or undelivered messages.
SMS-related information is handled in accordance with our Privacy Policy. Mobile numbers and consent records are not shared with third parties for marketing or promotional purposes.
Fees for pest control services are governed by the applicable written service agreement and the invoices issued under it. The website is provided free of charge for informational and inquiry purposes.
The website and its contents — text, photography, logo, mascot, design system, and document templates — are the property of No Bug Pest Control, Inc. or are used with permission. You may not copy, modify, or redistribute substantial portions of the site without written permission. Brief, attributed quotation for journalistic, evaluative, or referral purposes is permitted.
The website and any content on it are provided "as is" without warranty of any kind. We make no warranty that the website will be uninterrupted, error-free, or free of harmful components, and we disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Information on the website about pest treatment, HPD compliance, building risk, and related topics is provided for general educational purposes and does not constitute legal, regulatory, or professional advice for your specific situation. For service or compliance questions specific to your building, contact us directly.
To the fullest extent permitted by law, No Bug, its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or our communications — including lost profits, lost data, or business interruption — even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of the website or our communications (excluding service performed under a written service agreement, which is governed by that agreement) will not exceed one hundred dollars ($100).
You agree to indemnify and hold harmless No Bug, its owners, employees, and contractors from any claim or demand arising out of your misuse of the website, your violation of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms or your use of the website will be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.
We may update these Terms from time to time. We will post the updated Terms at this URL with a new "Last updated" date. Your continued use of the website or our communications after a change constitutes acceptance of the updated Terms.
Questions about these Terms:
No Bug Pest Control, Inc.
35 Fencsak Ave, Elmwood Park, NJ 07407
Email: [email protected]
Phone: (551) 265-1725