Terms of Service

The basic rules of using this site and our communications.

Last updated: June 14, 2026

1. Acceptance of these terms

These Terms of Service ("Terms") govern your use of nobugpest.com and the SMS and email communications sent by No Bug Pest Control ("No Bug," "we," "us"). By using the website or by opting in to our communications, you agree to these Terms. If you do not agree, do not use the website or our communications.

2. About our services

No Bug provides pest control services to multifamily apartment buildings, property managers, building owners, supers, and tenants in New York City — primarily the Bronx and Brooklyn. We are licensed by the New York State Department of Environmental Conservation (NYS DEC License # CO899591) and operate under all applicable state and federal regulations.

3. Service agreements with property managers

Pest control services are provided to property managers and building owners under separate written service agreements that describe scope, pricing, billing, and operational terms. These Terms are not a service agreement and do not by themselves create any obligation by No Bug to perform services. The terms of any active service agreement control the commercial relationship and prevail over these Terms in case of conflict.

4. Use of this website

You may use the website for legitimate purposes — to learn about No Bug, request service, send building information, or contact us. You agree not to:

5. SMS messaging terms

By providing your mobile number through a service agreement (if you are a property manager or building contact) or by signing the No Bug Service Visit Form (if you are a tenant), you agree to the following:

Consent and use

You consent to receive transactional SMS messages from No Bug related to pest control service — appointment confirmations, reminders, tech-arrival notifications, work order updates, service-completion notices, and operational coordination. Consent is not a condition of any purchase.

Frequency and cost

Message frequency varies based on active service. Message and data rates may apply, depending on your mobile plan. No Bug does not charge you for SMS messages.

Opt out

Reply STOP to any message at any time to unsubscribe. You will receive one confirmation message and no further SMS from No Bug.

Help

Reply HELP for help, or contact [email protected] or (551) 265-1725.

Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

SMS-related information is handled in accordance with our Privacy Policy. Mobile numbers and consent records are not shared with third parties for marketing or promotional purposes.

6. Fees and payment

Fees for pest control services are governed by the applicable written service agreement and the invoices issued under it. The website is provided free of charge for informational and inquiry purposes.

7. Intellectual property

The website and its contents — text, photography, logo, mascot, design system, and document templates — are the property of No Bug Pest Control or are used with permission. You may not copy, modify, or redistribute substantial portions of the site without written permission. Brief, attributed quotation for journalistic, evaluative, or referral purposes is permitted.

8. Disclaimers

The website and any content on it are provided "as is" without warranty of any kind. We make no warranty that the website will be uninterrupted, error-free, or free of harmful components, and we disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Information on the website about pest treatment, HPD compliance, building risk, and related topics is provided for general educational purposes and does not constitute legal, regulatory, or professional advice for your specific situation. For service or compliance questions specific to your building, contact us directly.

9. Limitation of liability

To the fullest extent permitted by law, No Bug, its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or our communications — including lost profits, lost data, or business interruption — even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of the website or our communications (excluding service performed under a written service agreement, which is governed by that agreement) will not exceed one hundred dollars ($100).

10. Indemnification

You agree to indemnify and hold harmless No Bug, its owners, employees, and contractors from any claim or demand arising out of your misuse of the website, your violation of these Terms, or your violation of any law or third-party right.

11. Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms or your use of the website will be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.

12. Changes

We may update these Terms from time to time. We will post the updated Terms at this URL with a new "Last updated" date. Your continued use of the website or our communications after a change constitutes acceptance of the updated Terms.

13. Contact us

Questions about these Terms:

No Bug Pest Control
35 Fencsak Ave, Elmwood Park, NJ 07407
Email: [email protected]
Phone: (551) 265-1725